Ring us weekdays between 8.00 and 5.00
Out of hours leave us a message and we'll try to ring you back or you can email us
We'll be happy to talk you through any simple things you can check. It may save a call out, saving you money
Lovekin carry out servicing, fault-finding and repair of gas boilers and central heating systems. We work to high standards and offer timed appointments, usually with an arrival time slot of up to an hour
When we come out to a boiler breakdown or central heating breakdown we apply a call-out charge of £88 including VAT, covering up to an hour. Beyond an hour we charge at £88 per hour pro rata (including VAT) for the time we spend on site.
Parts are charged extra. If we have to go out to buy parts we will apply an additional single charge of £44 including VAT to cover some of our travelling time. We provide an invoice when we finish the work and ask for payment at the time; cash, cheque or online transfer are fine but we don’t take cards.
Rarely, we may advise that your boiler is beyond repair. In this case you would need to have your boiler replaced. If we advise that your boiler is beyond repair or not worth repairing we normally charge only a half hour fee (£44 including VAT). Sometimes though, the time taken to make the system safe will be longer than half an hour and we will charge the full hour; an example might be where we have to drain the system down to prevent damage from water leakage.
If your boiler is under 10 years old the manufacturers may offer you a fixed fee repair. Boiler parts are expensive so it usually makes sense to take up the offer of a fixed fee repair if you can get one.
It’s important to check what the fixed fee repair covers. If the fault is outside the boiler it is very unlikely to be covered and, since you pay for the fixed fee repair up front, you will still be charged by the boiler manufacturer.
What if you don’t know if the fault is in the boiler or an external problem?
If we come out and find that the fault is in the boiler and it makes more sense for you to take up a fixed fee repair from the manufacturer, we will charge only a half hour fee (£44 including VAT)
Sorry, but if the breakdown with your boiler or heating system is caused by an intermittent fault you may have to wait until the fault persists before we can find it and repair it. It’s simply not possible to find a fault that's not there at the time. While we understand the frustration this causes, we don’t want to charge you a call-out un-necessarily. If the fault is intermittent please tell us!
Lovekin Ltd Gas Boiler Repair ~ Lovekin Ltd Gas Boiler Breakdown ~ Lovekin Ltd Central Heating Repair ~ Lovekin Ltd Central Heating Breakdown ~ Guildford GU1 GU2 ~ Camberley GU15 ~ Winnersh RG41
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Lovekin Ltd Central Heating Repair ~ Lovekin Ltd Central Heating Breakdown ~ Boiler Breakdown ~ Faulty Boiler ~ Combi Boiler Breakdown ~ Faulty Combi Boiler ~ Combination Boiler Breakdown
Faulty Combination Boiler ~ Combi Boiler Repair ~ Combination Boiler Repair
Sorry, we deal with mains gas only, not LPG and we do not repair cookers and hobs
For more about us see our who we are page or click on a picture
We will usually be happy to quote for a boiler replacement and the quote will be free and in writing.
If we are installing, our first choice of manufacturer is Worcester-Bosch. We are Worcester Accredited Installers and can extend the warranty on their boilers to 5 years (or even longer if they are running a promotion). This warranty is serviced by Worcester-Bosch's own engineers and covers all parts and labour on the boiler (subject to their terms and conditions). We will include the cost of the extension warranty in the boiler replacement quotation.
Two more sites worth looking at, both produced by Bryony, who works part-time with us:
GuildfordGuidebook.com is a site she’s developing about Guildford. She intends to make the site much bigger over the next few months but you can find a history timeline for Guildford, from 978 to 2012, quotes from William Cobbett and Lewis Carroll, information about Guildford shops, cinemas and theatres and the River Wey, Clandon Park, Guildford Castle, Guildford Cathedral and the Watts Gallery. There’s also a gallery of photographs of Guildford and the surrounding area.
Bryony also produces a photography web site with more of her pictures, BryonyRosa.com