Lovekin carry out fault-finding and repair of gas boilers and central heating systems. We work to high standards and offer timed appointments, usually with an arrival time slot of up to an hour.
We started in Ash, between Aldershot and Guildford in 1986 and we cover Aldershot and Camberley, Farnham and Farnborough, Guildford, Godalming and Woking.
Ring us weekdays between 8:00 and 6.00
Out of hours leave us a message and we'll ring you back or you can email us
We'll be happy to talk you through simple things to check. It may save you a call out, and money.
Sorry, but if the breakdown with your boiler or heating system is caused by an intermittent fault you may have to wait until the fault persists before we can find it and repair it. It’s simply not possible to find a fault that's not there at the time. While we understand the frustration this causes, we don’t want to charge you a call-out un-necessarily. So, if the fault is intermittent please tell us!
If your boiler is under 10 years old the manufacturers may offer you a fixed fee repair. Parts are expensive so it usually makes sense to take up the offer of a fixed fee repair if you can get one. It’s important to check what the fixed fee repair covers. If the fault is outside the appliance it is very unlikely to be covered and, since you pay for the fixed fee repair up front, you will still be charged by the manufacturer.
What if you don’t know if the fault is in the appliance or an external problem? If we come out and find that the fault is in the boiler and it makes more sense for you to take up a fixed fee repair from the manufacturer, we will charge only a half hour fee, £47.
If your boiler has to be replaced we will usually be happy to quote for a replacement. We will ring you with a verbal quotation and, if you are happy to go ahead, we will then send you the quotation in writing. The quotation will be free of charge and we will ask you for an email address as we normally send quotations by email.
If we are installing, our first choice of manufacturer is Worcester Bosch. This is based simply on the fact that have found Worcester’s backup, service and reliability to be excellent and their spares availability second to none. They have also won Which? Best Buy awards on all of their Greenstar gas boiler range for the sixth year running.
We are Worcester Accredited Installers and can extend their warranty to 7 years (8 years if a Worcester system filter is fitted). Their warranty is serviced by their own engineers and covers all parts and labour on the boiler (subject to their terms and conditions). We will include the cost of the extension warranty in the replacement quotation. One condition of their warranty is that the new appliance must be serviced annually, by a Gas Safe Registered engineer. For more about boiler replacement see our installation page.
We work with mains gas only (natural gas) not LPG.
Sorry, we do not repair cookers and hobs.
We have a page on this site dealing with gas appliance terminology to try to minimise confusion!
We have a separate web site recording information about central heating and boiler problems and faults with controls. You can find it at lovekin.net. It includes information on radiator valves and balancing radiators. The site is still not yet as polished as we would like and we will add to it and improve it as soon as we can but there’s quite a lot of useful information there already, including articles about system pressure, high efficiency boilers and gross and net efficiency and condensate drain problems.
Gas Safe Register No. 66587
We are also proud to be
Worcester Accredited Installers
Click for more about us