Lovekin specialise in gas boiler servicing. We also service gas fires and warm air heaters. Many of our customers have been with us for over 20 years and we know most of them on first name terms.
We offer timed appointments and we’re Gas Safe Registered. We’re also proud to be Worcester Accredited Installers and Which? Trusted Traders.
You can phone us 01252 334440 or email us
We’re based in Ash, between Aldershot and Guildford and we’ve been here since we started in 1986. For boiler servicing and installation we cover an area, where Surrey, Hampshire and Berkshire meet, that stretches out to Basingstoke, Bracknell, Woking, Leatherhead, Cranleigh, Haslemere and Alton. The full list is on our servicing areas page.
If you arrange to have your boiler serviced at the same time as your neighbour’s we’ll give each of you a £10 discount.
All gas engineers must be Gas Safe Registered. We are registered both as a company and as individual engineers.
We’re also Worcester Accredited Installers.
Sorry, we only work with mains gas not LPG.
A lot of the boilers we service are quite new but we also service some which are very old. We think the oldest were made in 1967 and are now 47 years old. We are happy to service new or old gas boilers, provided they work safely. If your old boiler really is very inefficient (wasting too much gas) we’ll tell you but we’ll never try to bounce you into replacing it unnecessarily. Even with current expensive gas prices it might be years and years before the savings you’d make would balance out the cost of replacement. If, however, it is old and in need of repair, or becoming more expensive to maintain, it may be time to consider replacing it. We’ll always give you totally honest advice. You can find more on our installation page.
Servicing a boiler in a tight cupboard
Setting up for combustion analysis
Flame picture checked during a boiler service. Red and mauve tinges are normal. Pale yellow would indicate danger!
Typical data from a gas boiler service combustion analysis. This analysis was taken after the service and shows very clean combustion. The main burner pressure is the figure shown as Draught
Click an image for a bigger picture
Condensate trap cleaned during a boiler service
A gas boiler service should be much more than a quick test with a flue gas analyser. We carry out a range of checks to ensure your safety and to maximise the efficiency with which it burns the gas. We check the location of the boiler, the condition and operation of the flue and that there is sufficient air for combustion and cooling.
We visually check the combustion casing to ensure there has been no breach due to rusting caused by water damage. Then we partially strip the boiler and check and clean the combustion chamber, heat exchanger, burner and injectors unless the manufacturers specify otherwise; different manufacturers may have different requirements. When we re-assemble the boiler we check the condition of the combustion casing seals to ensure that no flue product can enter the room.
Where possible we carry out combustion analysis and if you’re interested we’ll be happy to explain the figures. In the tests we carry out, most older room-sealed gas boilers will achieve a gross efficiency of about 80%. Newer, high efficiency boilers (also known as condensing boilers) usually reach 88% gross efficiency. Combustion analysis also allows us to make adjustments affecting both efficiency and safety.
Even spiders can cause problems for combustion! They commonly produce cobwebs in the air intake ducts of fanned flued and natural draught room-sealed appliances. These cobwebs can significantly reduce the combustion air supply and make the boiler dangerous. It’s simple to resolve if you know that you need to check. Following a mild winter, 2014 was a good year for spiders! Flue gas analysis will show up dangerous combustion but before adjusting the gas/air ratio in the boiler we’ll check whether the combustion problems are caused by cobwebs.
There are lots of confusing terms used in our industry so to help, we have page of this site dealing with terminology.
Click on a picture
for more about us
Sites like uSwitch provide lots of information and give tables of figures showing you what you could save in gas bills for different boiler efficiencies. The problem is that very few of the older gas boilers we come across are desperately inefficient. We carry out flue gas analysis when we have serviced them and most older boilers show a gross efficiency of about 80%. Changing these for new, high efficiency appliances would make a saving but it would be relatively small. We have another reservation about uSwitch; looking at their web site it appears that they are in partnership with British Gas. We were under the impression that uSwitch were independent. Apparently most of the web sites encouraging us to change energy supplier receive a significant commission when we switch. It may still be very well worth changing but it’s important to know that the advice may not be entirely impartial!
The efficiency page on our lovekin.net web site may provide additional information to help you to decide for yourself. On the site we also deal with general central heating problems like system pressure and system problems like radiator balancing. Motorised valves can be troublesome too and we have a page on Honeywell motorised valves. The lovekin.net site is not finished yet and we are continuing to develop it as and when we have time.
If you’d like to know more about High Efficiency (HE) boilers and what gross and net efficiency mean you can find an article we wrote on our lovekin.net site. In the article we talk more about efficiency and the savings you might make by changing your boiler. It’s not always as much as you might think because our industry often overstates the possible savings. The cost of gas is a major factor in deciding whether it is worth keeping your existing boiler or whether you should have it replaced and, as the cost of gas increases, the balance changes. Another factor to consider is the length of warranty available on a new gas boiler and the quality of the company providing it.
Currently (2015) we choose to fit Worcester Bosch boilers because their quality, backup, spares and service is second to none. Which? Have given all the Worcester Bosch Greenstar gas boilers Best Buy status and that’s for the fourth year running. We are Worcester Accredited Installers and can extend the manufacturer’s warranty to 7 years. We are also Which? Trusted Traders and will be writing more about that soon.