Lovekin service domestic gas boilers, gas fires and warm air heaters and we install and repair boilers and central heating systems.
The company started in 1986 and we’re committed to high quality work and service and long-term relationships with our customers. We know most of our customers on first name terms and many have been with us for over 20 years, some for over 27 years!
We offer timed appointments and if we’re running late we’ll try to ring you.
Call us on 01252 334440 or email us
We service lots of boilers and some of them are very old (over 40 years old!) and still working safely. We’ll never try to bounce you into changing your boiler but if you need a quote for gas boiler replacement or a new boiler installation we’ll be happy to come to see you, talk through what you need, and give you a written quotation.
You can follow the link to the gas boiler installation page for more about installation and a list of the areas in which we’re happy to carry out gas central heating installation work. We also install radiators, heating controls and full central heating systems.
Sorry, we install and service mains gas appliances only, not LPG
Lovekin are Worcester Accredited Installers and Which? Trusted Traders
Click on a picture for more about us
We are Gas Safe Registered as a company and as individual gas service and installation engineers.
Gas Safe Registration No. 66587
Gas appliance terminology – please read our Legal Disclaimer
You’ll come across lots of terms on this site (and in the domestic gas industry generally) which can be confusing so we’ll try to define what some of them mean:
A multipoint water heater or multipoint is a less common type of boiler which heats only tap water, on demand. It is never used to heat central heating radiators.
Combi boilers (combination boilers) are boilers which heat tap water on demand and also heat the radiators (or underfloor heating). Combi boilers do away with the need for a hot water cylinder. If the central heating radiators are on when a hot tap is run, the combi boiler temporarily switches over to heating the tap water. Some combination boilers store a small amount of hot water within the boiler to shorten the time taken to get hot water to the taps.
Regular boiler is now a term used to mean a boiler which does not produce hot tap water on demand. Regular boilers are effectively non-combi boilers. They are used to heat radiators and to heat a hot water cylinder which stores hot tap water. Regular boilers are sometimes called conventional boilers, again to distinguish them from combi boilers. Confusingly, the term Regular Boiler was, in the past, used to describe a boiler which was not a condensing boiler but the term is rarely used in this way now.
Condensing boilers are the same as High Efficiency boilers (also known as HE boilers). These are boilers which are designed to recover some of the heat which would otherwise be lost in the flue. To do this they go into condensing mode which gives them a higher overall efficiency. If you want to know more about high efficiency boilers and about what gross and net efficiency mean, you can find it explained in an article we wrote on our lovekin.net site. Both combi boilers and regular boilers (non-combi boilers) can be high efficiency boilers. Now, nearly all new gas boilers fitted in the UK are high efficiency boilers.
Room-sealed gas boilers are boilers which draw their air for combustion from outside air, and pass their flue product back outside. Effectively, they are sealed boxes with a flue/air duct attached. Unless the boiler or flue is damaged, or incorrectly installed, it is not possible for the flue product to mix with room air. This makes room-sealed boilers inherently safer. There are also room-sealed gas fires.
Open-flued (conventionally flued) boilers are chimney-type boilers. These boilers draw their air for combustion and flue dilution from the room in which they are sited and then pass the flue product up a flue pipe to outside air (effectively like a chimney). Because there is no seal between the combustion chamber and the room air, open-flued boilers are inherently less safe than room-sealed boilers. Domestic open-flued boilers are no longer fitted in the UK and these boilers will gradually disappear. We are not suggesting that they cannot function safely, just that there is a higher risk of danger from carbon monoxide. It is vital that open-flued boilers are serviced regularly and thoroughly.
Flueless appliances do exist. Cookers are flueless and should not be used for heating a room. They are designed to be used for short periods in a well ventilated room and, if they are used heavily (Christmas!) the kitchen window should be opened too. There are still a few flueless gas-fired water heaters around. These are single-point water heaters (hot water from one spout only) and strict rules apply. They must not be run for more than 5 minutes at a time. Strangely, there are now flueless gas fires on the market. These use a catalytic converter to “scrub” the flue gases clean. Very strict rules apply to their installation. We don’t fit them as we think they make no sense. All the water vapour from combustion is passed directly into the room air and condensation is quite likely to be a problem. They also require a large air supply vent into the room to function safely and there is a risk that householders will cover this because of the cold draughts.
Back boilers are gradually disappearing. These are combination units which consist of an open-flued boiler fitted behind an open-flued gas fire and passing flue product up the chimney, through a liner. These draw their air for combustion and dilution from the room, low down. They are usually fitted in a living room which is carpeted and they draw fluff and fibre and pet hair across the floor and into the back boiler; this makes the air intakes more likely to block up and it is critical that back boiler units (including the fire fronts) are serviced frequently and thoroughly. There are still “back boilers” on the market but the ones we’ve seen are room-sealed, fan-flued boilers (with the flue/air duct contained in the chimney breast) and are fitted with electric fire fronts. They are targeting a niche sector and are generally too expensive to be taken seriously.
Some information provided on this web site relates to safety and is given in good faith. It is only an indication of our understanding of some of the gas safety issues involved. You must make your own judgements and should take the advice of a Gas Safe Registered engineer on site in your home. We can accept no liability or responsibility for any action or decision you take as a result of reading the information on this site, nor can we accept any liability arising out of misleading, incomplete or incorrect information on this site.
Clean blue flame picture after a boiler service
If your neighbour wants a boiler service too we’ll give each of you a £10 discount if you have them done together. Just let us know when you ring to make a booking.
Lovekin work in the area where Surrey, Hampshire and Berkshire meet, taking in Guildford and Godalming, Farnham and Farnborough, Aldershot and Camberley, and stretching out to include Woking, Bracknell, Basingstoke and Alton. We service gas boilers and install and repair boilers and central heating systems. To the east of Guildford we work as far as Cranleigh, Leatherhead and Dorking, and south to Haslemere, Liphook and Bordon. Other areas are listed on the boiler service and boiler repair pages where you’ll find more details. If you have any questions we’ll be very happy to talk to you.
We have a separate web site recording information about central heating problems and fault-finding of gas boilers and central heating controls. You can find it at lovekin.net. It includes information on radiator valves and balancing radiators. The site is still very basic and we will add to it and improve it as soon as we can but there’s quite a lot of useful information there already, including articles about central heating system pressure, high efficiency boilers and gross and net boiler efficiency and boiler condensate drain problems.
We’re planning to update some of our photos and we will have three more to add to this page: Callum, Bryony and Ryan also work with us so you’ll be able to find out more about them too.
Lovekin are an unusual company. We believe in good work and good business and for us that has a very specific meaning. Good business must be good for all the parties involved. It must be good for the company, so it must be profitable. It must be good for the employees of the company and never exploitative. It must be good for the customer, providing high quality work, excellent service and fair pricing.
We believe in absolute equality and in openness and we’ll never patronize you. We’re happy to explain what we’re doing, and why. We’ll listen to you and, if we can, we’ll answer your questions; where we can learn from you that’s even better. Trust matters to us and makes for a much happier working environment and we continue to be surprised at how lovely and kind so many of our customers are.
We’re now Which? Trusted Traders too and we’ll be adding more about that to this page as soon as we can. Unlike most other companies that check trades people, Which? are non profit making and have very strict rules about who they will register.